This article was originally published September 2017, and last updated February 2024.
The ICF definition of coaching is, “Partnering with clients in a thought provoking and creative process that inspires them to maximize their personal and professional potential.”
Core Competency #3: Establishes and Maintains Agreements, has “Partners” to begin the definition. And 7 of the 11 sub-points for this competency begin with “Partners” which indicates the importance of this behavior and mindset of a Professional Coach.
From my experience as a mentor coach and ICF Assessor, the concept of Partnering with your coaching client is often understood, yet not well demonstrated in practice, which can affect passing an MCC or PCC credential in particular.
Iâve been thinking about how to convey the concept of Partnering in a way that my mentoring clients can more easily embrace. Recently a colleague I was speaking with talked about the importance of the coach asking the client how they want to partner with them through the session and how they wanted the coach to support them.
This had me think about a distinction, which Iâm calling âProcess Partnering.â Itâs not an official term (at least not that I’m aware of), just a distinction I want to offer you. An ICF Assessor is listening for multiple times when the coach Partners with their client in a coaching session and this is one way to integrate partnering into your coaching style.
Process Partnering has at least two aspects (and possibly more):
- How the client wants the coach to participate in this session (which could be different from last session/s).
- Where the client wants to begin exploring their topic, or go to next
Before I explain each of these further, here are a two other distinctions:
Coaching Engagement Partnering
The first place that Process Partnering occurs is about the overall coaching engagement, where the coach and client design the way theyâll work together.
This process design is most often led by the coach, and rightly so because they are educating their client on the process theyâll be going through over a period of months, or longer. I refer to this as the consultative phase of coaching, and itâs up to the coach to keep educating their client on how coaching works, how to get the most from their coach, and what to expect as the coaching engagement progresses. The coach would take into account any requests in the process that the client wants as well.
Iâve written a previous article called, âCreating a Coaching Development Planâ where I share a lot about the process I usually go through within a coaching engagement.
Sharing the Lead
The overall concept of Partnering that I feel fits for coaching is the idea of âsharing the leadâ with your client, which is about the mindset of the coach. When I was first trained as a coach in 1998, this was not what I was taught. Instead, the coach was the one that led the client through the coaching session, acting as an expert on the process, and also on where to explore next with the clientâs topic.
There are times when Iâm more of the leader through the coaching session because my client may not be familiar with coaching or not know how or where to explore. And yet how I do that can be in a coaching framework, versus a teaching framework.
I’ll give you examples of sharing the lead in a little while.
Process Partnering Examples
Back to the two ways I gave earlier of Process Partnering (and there may be more).
How the client wants the coach to participate in this session
Staying with the definition Iâve given of âsharing the lead,â the coach can partner with their client by asking them some questions like;
âHow would you like me to support you today?â or
âWhat requests do you have of me to listen for specifically?â or
âHow do you want me to help you with your thinking on this?â
From my experience as a coach, the client may ask their coach to listen for things like congruence between their words and body language, help with role-playing an upcoming challenging conversation, ask them questions to help them think about their situation from different perspectives, make observations when I notice something about their words, tone, facial or body language.
Of course, sometimes the client doesnât have a specific request, and thatâs okay. Yet the act of asking the client is educating your client for next time.
If your client asks for suggestions I usually say something like, âI am happy to do that, however first Iâll be inquiring to understand your perspective and what you know already. Then if thereâs something I feel would be useful to add, I will do so.â
Interestingly, the number of times I then offer suggestions is minimal, because the client may not have taken the time to reflect on what they already know, and what they could do. In fact, one of the biggest benefits my coaching clients tell me is our coaching session gives them dedicated time to think, and to reflect, and to consider what-ifs. Then they most often have the clarity they need on what actions they can take to move forward.
Where the client wants to begin exploring their topic, or go to next
Often, after the coach has inquired to understand the clientâs topic, desired outcome, and measure of success for the session, the coach then asks a question to dive into exploring the topic. This means the coaching direction is driven by the coachâs curiosity, rather than what the client might want to explore next.
This is a great time to âshare the leadâ with your client by asking them, âWhere would you like to explore first?â
Letâs say the client says they donât know. Then their coach can Partner by offering possibilities. For example:
âI have a few ideas to offer you from what youâve shared. You talked about your concern about the alignment of team members, so we could begin by talking about whatâs behind your concern, or we could start with what alignment looks like for your team. Or maybe that sparks some other ideas of what we could begin with.âÂ
When the PCC Markers were released in 2014, the significance of Partnering as a coaching skill was more clearly articulated. Because of this, the awareness of ICF Assessors has been heightened to listen for this skill being demonstrated, on multiple occasions.
At MCC skill level, a demonstration of âFull Partneringâ is the Way of Being of the coach, meaning there is an ease from the coach with âsharing the leadâ naturally with their client. There is partnering to establish the coaching session agreement, where the client wants to begin exploring, or go to next. There is partnering by checking in if the direction of the coaching is still moving them in the direction they desire. There is partnering when offering comments and observations by allowing the client to comment, even disagree if they want.
As an example:Â âI have a thought and please correct me if this doesnât resonate with you. Then the coach shares their thought and invites client to respond such as, âWhat are your thoughts on that?â An alternative is, “How do you feel about what I’ve shared?” if your client is more feeling based.
In ClosingâŠ
The demonstration of Partnering is critical to successfully passing the MCC and PCC credentials. At minimum, ACC skill level requires partnering to allow the client to determine their topic and desired session outcome, and then attending to the client agenda.
Being in the habit of âProcess Partneringâ with your client, will have you on the path to demonstrating âsharing the leadâ with your client, and positively affect many core competencies.
Written by Carly Anderson, MCC
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Fabulous article Carly!
YES!!!
I once noticed a client responding with a question to the coach’s question:
– Is it A you want me to dive in or is it B?
The coach responded It’s A.
A partnering question would be:
– I heard you say A and B. What would be relevant for your goal of these possibilities?
Thanks for the super post Carly!!!
Ioan, your example is great of a Partnering approach! To expand further, coach could inquire, “I heard you say A and B. What would be relevant for your goal of these possibilities, or is there another possibility to consider?”
Carly
Wow!!! đ Thank You!!!