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Category: #7 – Direct Communication

Coaching client non-verbal information

March 15, 2022March 15, 2022 by Carly Anderson
Coaching client non-verbal information

As coaches, there are many things to be listening for as a client speaks, more than their words alone. This article explores some of the non-verbal communication to pay attention to, often also called client ā€œsomaticā€ information. Non-verbal information can...

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Train like an Olympian

February 15, 2022March 4, 2022 by Carly Anderson
Train like an Olympian

The Winter Olympic Games 2022 have been underway for about 11 days so far, with about 5 days remaining. Every 4 years feels like a treasure chest to me, watching the best athletes in the world compete against each other...

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Butterfly on the Wall Coaching Series

June 14, 2021June 14, 2021 by Carly Anderson
Butterfly on the Wall Coaching Series

Have you ever wanted to be a "butterfly" on the wall hanging out (inconspicuously, of course) while an experienced coach is coaching their client?   Here's a very rare, unique opportunity to get an insider's peek into the real relationship...

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Curiosity and Interrupting the client are like oil and water

May 17, 2019May 17, 2019 by Carly Anderson
Curiosity and Interrupting the client are like oil and water

I’m often asked by my mentor coaching clients, how to stop clients who speak a lot, including if, how and when to interrupt a client. That’s a great inquiry! Here are some of my thoughts and different ideas, which have...

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Normalizing Conflict

January 14, 2019January 16, 2019 by Carly Anderson
Normalizing Conflict

Hands up anyone who enjoys being in conflict with someone? Conflict is a serious disagreement or argument with someone where there is often a ā€˜winner’ and a loser’ mentality. Maybe some people enjoy conflict, yet for the majority of people,...

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Coaching is like playing tennis…

December 15, 2018January 14, 2019 by Carly Anderson
Coaching is like playing tennis…

I’ve recently been using this metaphor with mentoring clients, to convey how a coach engages with their client. Metaphor is a direct form of communication, as it cuts through a lot of words and mental churn. Through metaphor, our client...

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Distinctions on observations comments and intuitions

August 14, 2018January 24, 2022 by Carly Anderson
Distinctions on observations comments and intuitions

May I make an observation? Who is willing to say no? Anyone? My observation is when this question is asked of a coaching client, they don't say no. So what is the purpose of saying this rather than just making...

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Effective use of visual language

July 14, 2018July 14, 2018 by Carly Anderson

Imagine you are walking down a path with beautiful trees on either side. The sun is shining through the trees, creating a soft glow of light on the path ahead. There’s a puddle and you easily jump over it. As...

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Speech is Silver and Silence is Golden

August 14, 2017January 24, 2022 by Carly Anderson
Speech is Silver and Silence is Golden

You may have heard the saying, ā€œSilence is Golden.ā€ When I did some research on this saying, I found that it is a part of a saying that goes, ā€œSpeech is silver and silence is golden.ā€ In many cultures or...

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Simplify Simplify Simplify

May 14, 2017May 14, 2017 by Carly Anderson

As coaches, we are oriented to helping our clients to become the best version of themselves, to believing in their capabilities, and to support in their confidence to achieve what it is they are seeking to. One of the temptations...

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Updated ICF Core Competency Model

  • U #1 – Demonstrates Ethical Practice
  • U #2 – Embodies a Coaching Mindset
  • U #3 – Establishes and Maintains Agreements
  • U #4 – Cultivates Trust and Safety
  • U #5 – Maintains Presence
  • U #6 – Listens Actively
  • U #7 – Evokes Awareness
  • U #8 – Facilitates Client Growth

ICF Core Competencies

  • #1 – Meeting Ethical Guidelines
  • #2 – Establishing the Coaching Agreement
  • #3 – Establishing Trust and Intimacy
  • #4 – Coaching Presence
  • #5 – Active Listening
  • #6 – Powerful Questioning
  • #7 – Direct Communication
  • #8 – Creating Awareness
  • #9 – Designing Actions
  • #10 – Planning and Goal Setting
  • #11 – Managing Progress and Accountability

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Carly Anderson, MCC is an active ICF assessor, credentialing expert, leadership coach and the founder of The Mentor Coaching Group.

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